Frequently Asked Questions

Answers to the questions we hear most, from buyers researching providers and from the companies listed here.

For Buyers

Is EMC Directory free to use? Yes, browsing, filtering, shortlisting and contacting providers are all free, with no account needed.

Is this only for UK buyers? No, EMC Directory exists to showcase the expertise and capability of UK EMC test labs and consultancies to buyers wherever they're sourcing from, in the UK or internationally. Many of the companies listed here already export and support customers overseas, so sourcing a UK-based partner from abroad is exactly what this directory is built for.

How do I contact a provider? Use the "Contact [Company]" button on a listing to reach one company directly. Or shortlist several (bookmark icon on any card, up to 6 at once) and use Send RFQ from the Compare view to send one enquiry to all of them at once, instead of filling in six separate contact forms.

What if my enquiry needs an NDA? Share what you can in the main enquiry, then note in additional comments that an NDA will be needed before you can go into further detail. The provider will arrange that directly with you. Our part ends at the introduction, so EMC Directory is never party to the NDA or to anything discussed afterwards.

How up to date is the information on a listing? Every listing shows a "Last Updated" date. We build and recheck listings by pulling together publicly available (but scattered) information: each company's own website, their social and RSS feeds where available, and Companies House. Details can still move faster than any listing is updated, so always verify accreditations, capacity and trading status directly with a company before relying on it for a business decision. See what "Verified" means on this directory for the full picture.

Why doesn't a listing show a phone number? We deliberately don't publish phone numbers on listings. Routing enquiries through Contact and Send RFQ means every enquiry is logged and reaches the right company reliably, rather than depending on a call landing with the right person.

A company I'm looking for isn't listed - what can I do? Let them know they can submit their own listing. It takes a couple of minutes.

For Listed Companies

How do I get listed? Submit your listing: company name, website, contact details and address is enough to get started. We fill in and verify the rest from your own public information.

Is being listed free? Yes, there's no charge to be listed on EMC Directory.

Does my listing link to my website? Yes. Every listing links directly to your company website, so buyers comparing providers can go straight to you.

Why does my listing not use my company logo? If your listing shows the EMC Directory icon instead of your own logo, it's because we weren't able to safely pull one from your website: either no logo is published there, the link to it no longer works, or your site's own security setup (an expired or invalid certificate, for example) stops browsers loading it securely on our site. Rather than leave the space blank, we show a placeholder in the meantime. Get in touch at emc@emcdirectory.co.uk with a link to your logo and we'll add it.

Why doesn't my listing show every service or capability we offer? Listings are built the same way as the rest of the directory: from publicly available (but scattered) information, mainly your own website and, where available, Companies House. If a capability isn't clearly stated somewhere public, it won't appear, even if it's genuinely something you offer. Send us a company presentation, brochure or capability list at emc@emcdirectory.co.uk and we'll review it and update your listing.

How do I update or correct my listing? Get in touch at emc@emcdirectory.co.uk with what needs changing, and we'll update it directly.

Why doesn't my listing show a phone number? Phone numbers aren't published on any listing (see above). Enquiries reach you through Contact and Send RFQ instead, which are logged and land as genuine leads regardless of who'd otherwise have answered a call.

Can I claim my listing? Not yet. For now, just get in touch and we'll make any changes directly.

What other ways can EMC Directory support my business? Beyond a standard listing, we offer additional services to help listed companies reach more buyers and run more effectively: featured profile placement for extra visibility, marketing email campaigns (mailshots) to relevant buyer audiences, an outside review of your website, social media marketing, and guest blog opportunities on EMC Directory itself. Get in touch at emc@emcdirectory.co.uk to discuss what would help.

About EMC Directory

Who runs EMC Directory? EMC Directory is a site by Grindstone Ltd. Built on 30+ years in engineering, sales and operations across OEMs, Tier 1s and EMS companies.